FAQ

What do I do in case of a sewer backup?

For more information click here.

What if I have questions about my bill?

We have a page dedicated to that click here to visit it.

Does South Valley Sewer District have a recreational vehicle (RV) waste disposal site?

Yes we do. For more information click here.

Is domestic septage from licensed commercial haulers accepted at the plant?

No. South Valley Sewer District is not a receiving facility for domestic sewage from licensed haulers. The South Valley Water Reclamation Facility however does. They can be contacted at 801-566-7711 or you can visit there website by clicking here.

For what other types of situations would I contact the South Valley Sewer District?

  • Sewage backup in home
  • Sewer odor in basement
  • Odor in the air
  • Sewer maintenance crews working in area
  • Interested in touring the Wastewater Treatment Treatment Plant (click here)

Why do maintenance crews cross my property?

It is unfortunate that in some cases utilities are located behind the property. The wastewater collection system maintenance crews need to access the sanitary sewer manholes to perform routine and emergency operations. Easement agreements are written so that the owner of the utility is allowed to cross the property to perform the work. The District makes every effort to contact the property owners when it is necessary to enter private property to perform the work.

What is FOG?

FOG stands for “Fats, Oils and Grease.” FOG in the kitchen comes from food. Foods such as meat, sauces, salad dressings, fried dishes, cookies, pastries, butter and many others. Food scraps washed down the drain contribute to FOG in sewers. Grease accumulation in the sewer system causes blockages by reducing the capacity of sewer pipes, and interferes with the normal operation of the wastewater treatment facility.

FOG gets into the sewer system from household drains, as well as from poorly maintained grease traps in food service establishments (restaurants). Sewer lines blocked by FOG can cause major problems such as sewage backing up into homes and businesses, expensive and unpleasant clean-up jobs, sewage overflowing into neighborhood parks, yards and streets, potential contact with disease-causing microorganisms, an increase in SVSD operation and maintenance costs, which result in higher sewer rates.

What about using my garbage disposal or detergents to wash it down the drain?

Garbage disposals do not keep grease out of the sewer system, nor do they prevent grease build up. Products such as detergents that claim to dissolve grease generally just move the problem further down the pipe causing problems elsewhere. They only create larger problems downstream.

What can you do to help?

The easiest way to solve the FOG problem and help prevent sewer overflows is to keep this material out of the sewer system. Here are a few tips:

  • Never pour grease down sink drains or into toilets.
  • Scrape grease and food scraps from plates, pots, pans, utensils, and grills and cooking surfaces into a can or the trash.
  • Pour fats, oils and grease into a container such as an empty jar or coffee can. Once the materials have cooled and solidified, secure the lid and place it in the trash.
  • Don’t put grease down garbage disposals. Put baskets/strainers in sink drains to catch food scraps and other solids, and empty the drain baskets/strainers into the trash.
  • Tell your family, friends and neighbors about the problems grease causes in the sewer system and how to keep it out. The solution starts right in your home with your actions